Creating customer relationships just got easier.
Create a customer service experience that only your company can provide. Dynamics 365 connects with your sales team to monitor, analyze, and improve the customer experience journey in one insightful and actionable solution.
Dynamics 365 works with your business to market effectively through compatible digital channels, reduce sales cycles, gain insights into your marketing efforts, lower IT costs and potential risks while understanding and building customer relationships.
Plan, execute, manage and grow campaigns in one system. Identify target markets, understand market segmentation, and analyze data to establish relationships with your customers.
Welcome new leads into your pipeline while providing your sales team with the tools and resources they need to connect with potential customers. With access to the information, you need, improve current strategies, simplify workflows, and streamline processes and procedures.
Respond to inquiries and cases quickly and precisely, share and manage contracts, and access valuable information when needed most. Understand your customers’ needs and manage expectations, so you can continue to deliver on your value proposition.
Improve every part of your business with Microsoft Dynamics 365
- Campaign Management
- Content Management
- Configurable Dashboards and Charts
- Email Integration
- Lead Management
- Microsoft Office Integration
- Microsoft Outlook integration
- Mobile CRM
- Opportunity Management
- Performance Management
- Permissions Management
- Pipeline Management
- Real-Time Analytics
- Social Media Integration