Retail is changing, there is no question, but it is not disappearing. In fact, technology has pushed industries to rethink their approach and opened a wealth of new opportunities to sell products through different venues. Retail stores are not the only approach, as transactions happen online and even in your own home. Today, retail is about the experience and the consumer getting what they want, when they want it.
By combining your online, in-store and back office operations into a single platform you will be able to personalize the customer experience and provide superior levels of customer service. With the information from your POS and integration to your ERP, you will increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience. Be ahead of your competitors by understanding every facet of your consumer spending habits.